Refund & Cancellation Policy

Phiny’s paid plan, Placement Pro, is a recurring digital subscription. This page explains how renewals work, how to cancel, and when refunds apply.

Last updated: September 21, 2026.

Subscriptions & renewals

Placement Pro is available on monthly, 6-month and 12-month plans. All plans renew automatically at the end of each billing period through the UPI Autopay mandate you authorise when you subscribe, at the price shown for your plan, until you cancel.

How to cancel

You can cancel any time from the Placement Pro section of the app (or by emailing [email protected]). When you cancel:

• Your Autopay mandate is stopped, so no further renewals are charged.
• You keep Placement Pro access until the end of the period you have already paid for — cancelling does not cut off access immediately.

Refunds

Because Placement Pro is a digital service that is made available to you immediately, fees for the current billing period are generally non-refundable, and cancelling stops future renewals rather than refunding the current period.

We do provide refunds in these cases:

• Incorrect or duplicate charges — if you were charged in error, more than once, or an amount other than your plan price.
• Failed activation — if a payment succeeded but Placement Pro was not activated for you and we cannot resolve it.
• Any case where a refund is required by law.

Approved refunds are made to the original payment method through our payment processor (Razorpay), typically within 5–7 business days of approval.

How to request a refund

Email [email protected] from your registered email with your account details and, if relevant, the payment reference. We aim to respond within a few business days.

See also our Terms of Service and Privacy Policy.